Scribo

Never Lose a Patient to a Missed Call Again

Our AI instantly replies to missed calls via SMS or WhatsApp and responds to new patient emails. It qualifies the enquiry, checks your availability, and books the appointment straight into your diary, so your practice never misses a patient, even when you're with someone else.

9:41
QC
Bright Smile Dental

Today 6:47 AM

iMessage

Here's what missed calls are costing your practice

Based on real data from small businesses.

📞

60

Calls received per week

📵

25

Calls missed per week

42% go unanswered

🔇

18

Don't leave voicemail

72% just hang up

⏱️

7

Called back 2+ hours later

the ones who did leave a message

5

Already booked elsewhere

71% gone by then

💸

23

Lost appointments per week

That's 1,196 lost appointments per year. Now multiply by your average appointment value:

£350
£85£3,000

Your practice is potentially losing

£418,600

every year to missed calls

How It Works

Simple. Fast. Built for busy businesses.

1

A Patient Misses You

They call about a toothache, a check-up, or a treatment enquiry — but you're with a patient or the line is busy.

2

Our AI Replies Immediately via SMS or WhatsApp

Within seconds, your patient receives a friendly message from your practice:

"Hi, this is Dr. Owen's AI assistant at Bright Smile Dental. Is this a dental emergency, a routine check-up, or a treatment enquiry?"

3

Smart Triage & Qualification

The AI asks the right follow-up questions to understand the patient's needs:

  • Is it an emergency, routine, or cosmetic enquiry?
  • Are they an existing patient or new?
  • Availability and preferred times

It keeps the conversation short and natural while gathering everything needed to book.

4

Automatic Booking

The AI checks your real diary and proposes available appointment slots — no double bookings, no manual entry.

When the patient picks a time, the appointment is confirmed automatically.

You and your team get a clear summary with full conversation history.

5

Your Practice Software Updates Automatically

Patient details and appointment notes are pushed straight into your practice management software — Dentrix, Dentally, Curve Dental, and more.

No double entry. No missed notes. Your team picks up exactly where the AI left off.

Live Activity

Every missed call, handled.

While you're with a patient, your AI is working. Here's what that looks like in real time.

What You Get

Everything your practice needs to stop losing patients

Custom Missed Call Handler
Instantly responds to missed calls via SMS or WhatsApp using your practice's branding. It triages dental emergencies, check-up requests, and treatment enquiries in seconds.
Automatic Calendar Booking
Checks your real diary and books appointments directly into your scheduling system. No manual entry, no double bookings.
Smart Human Handoff
Seamlessly escalates complex situations to you or your reception team with full conversation history preserved.
24/7 Availability
Works non-stop: evenings, weekends, and bank holidays when your reception is closed.
Automatic Reminders
Sends friendly confirmation and reminder texts to reduce no-shows.
Custom Email Handler
Instantly replies to new patient emails with your practice's branding. It qualifies the enquiry and books the appointment straight into your diary.
Admin Dashboard

Fully Customisable, Fully Yours

Tweak every detail of your AI settings from your own dashboard - set your protocol, manage your price list, build your FAQ, and more. No coding required.

app.scribo.ai/dashboard

Agent Protocol

Bright Smile Dental
Friendly
Angry customer, legal mention
3 messages
Hi, this is Bright Smile Dental. I'm Dr. Owen's AI assistant helping the team reply faster. Reply YES to continue or STOP to opt out.

Collect customer address

Ask for address before booking

Auto-book appointments

Sync directly with your calendar

Any Industry

Not a dental practice? Doesn't matter.

Our AI can be fully configured for any service business - HVAC, plumbing, med spas, salons, physiotherapy, opticians, and more. If you're missing calls and losing patients, we can help.

Let's Chat

What Businesses Are Seeing

Real results from early pilots:

$5,000 – $15,000+
Average monthly revenue recovered from previously missed calls
70–85%
Reduction in lost leads from unanswered calls

Ready to stop missing calls?

Get set up in under 24 hours.

Start Your Free 14-Day Pilot

Not quite ready?

No pressure. Leave your details and we'll keep you posted. No spam, just useful updates.