Scribo

Recover the Patients You're Losing to Missed Calls

Our 24/7 AI receptionist replies instantly via SMS or WhatsApp, qualifying the enquiry, checking your diary, and booking the appointment automatically while you're chair-side. No patient slips through the gap.

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32%of calls go unanswered
300missed calls/month avg.
£120kavg. annual revenue lost
9:41
QC
Bright Smile Dental

Today 6:47 AM

iMessage

Here's what missed calls are costing your practice

The average dental practice misses 300 calls per month, 32% of all calls go unanswered, costing up to £120,000 a year in lost revenue.

📞

60

Calls received per week

📵

19

Calls missed per week

32% go unanswered

🔇

17

Never leave a voicemail

86% just hang up

👤

12

Potential new patients

65% of missed calls

5

Already booked elsewhere

before you call back

💸

14

Lost appointments per week

That's 728 lost appointments per year. Now multiply by your average appointment value:

£350
£85£3,000

Your practice is potentially losing

£254,800

every year to missed calls

How It Works

Simple. Fast. Built for busy businesses.

1

A Patient Misses You

They call about a toothache, a check-up, or a treatment enquiry, but you're with a patient or the line is busy.

2

Our AI Replies Immediately via SMS or WhatsApp

Within seconds, your patient receives a friendly message from your practice:

"Hi, this is Dr. Owen's AI assistant at Bright Smile Dental. Is this a dental emergency, a routine check-up, or a treatment enquiry?"

3

Smart Triage & Qualification

The AI asks the right follow-up questions to understand the patient's needs:

  • Is it an emergency, routine, or cosmetic enquiry?
  • Are they an existing patient or new?
  • Availability and preferred times

It keeps the conversation short and natural while gathering everything needed to book.

4

Automatic Booking

The AI checks your real diary and proposes available appointment slots, no double bookings, no manual entry.

When the patient picks a time, the appointment is confirmed automatically.

You and your team get a clear summary with full conversation history.

5

Your Practice Software Updates Automatically

Appointments appear directly in your diary, exactly as if your receptionist booked them. No manual entry, no double bookings, no missed notes.

Your front desk stays focused on the patient in front of them, not the phone.

Your AI Receptionist at Work

Every missed call, handled.

While you're with a patient, your AI is working. Here's what that looks like in real time.

What You Get

Everything your practice needs to stop losing patients

24/7 AI Receptionist
Instantly responds to missed calls via SMS or WhatsApp using your practice's branding. It triages dental emergencies, check-up requests, and treatment enquiries in seconds.
Automatic Calendar Booking
Checks your real diary and books appointments directly into your scheduling system. No manual entry, no double bookings.
Smart Human Handoff
Seamlessly escalates complex situations to you or your reception team with full conversation history preserved.
24/7 Availability
Works non-stop: evenings, weekends, and bank holidays when your reception is closed.
Automatic Reminders
Sends friendly confirmation and reminder texts to reduce no-shows.
Custom Email Handler
Instantly replies to new patient emails with your practice's branding. It qualifies the enquiry and books the appointment straight into your diary.
Admin Dashboard

Fully Customisable, Fully Yours

Tweak every detail of your AI settings from your own dashboard - set your protocol, manage your price list, build your FAQ, and more. No coding required.

app.scribo.ai/dashboard

Agent Protocol

Bright Smile Dental
Friendly
Angry customer, legal mention
3 messages
Hi, this is Bright Smile Dental. I'm Dr. Owen's AI assistant helping the team reply faster. Reply YES to continue or STOP to opt out.

Collect customer address

Ask for address before booking

Auto-book appointments

Sync directly with your calendar

Any Industry

Not a dental practice? Doesn't matter.

Our AI can be fully configured for any service business - HVAC, plumbing, med spas, salons, physiotherapy, opticians, and more. If you're missing calls and losing patients, we can help.

Let's Chat

What Businesses Are Seeing

Real results from early pilots:

$5,000 – $15,000+
Average monthly revenue recovered from previously missed calls
70–85%
Reduction in lost leads from unanswered calls

Ready to stop missing calls?

Get set up in under 24 hours.

Start Your Free 14-Day Pilot

Not quite ready?

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